Privacy Policy
Publisher: JEMEL SIA (registration: Latvia, address: Vienības gatve 87-3, Riga, email: info@jemel.lv)
Effective Date: October 2025
1. Controller and How to Contact Us
If you have questions or wish to exercise your rights, contact us using the address or email above.
2. Scope of Application
This policy explains how we process personal data when you:
- Contact us via email or through our website (contact/feedback forms)
- Receive marketing materials from us
- Apply for employment
- Visit our website (cookies/analytics)
3. Categories of Personal Data
4. Sources
We collect data directly from you (forms, email, phone), from your device when visiting our site (cookies/analytics), from recruitment platforms or agencies when you apply, and from references you provide.
5. Purposes and Legal Bases (GDPR Article 6)
Responding to inquiries and providing offers/support
Contract performance or steps at your request before entering a contract (Art. 6(1)(b)); alternatively our legitimate interests in running our business and processing requests (Art. 6(1)(f)).
Website operation and provisioning (including essential cookies)
Our legitimate interests in operating a secure, reliable website (Art. 6(1)(f)).
Analytics and optional marketing cookies
Your consent (Art. 6(1)(a)). You may withdraw consent anytime through cookie settings.
Direct B2B marketing (emails to business contacts)
Our legitimate interests (Art. 6(1)(f)) with easy opt-out; if local law requires consent, we'll obtain it.
Recruitment and hiring
Steps before a contract (Art. 6(1)(b)) and our legitimate interests in candidate selection (Art. 6(1)(f)); we may also process if required by law (Art. 6(1)(c)).
Legal and compliance
To fulfill legal obligations, exercise or defend legal claims and prevent fraud/misuse (Art. 6(1)(c) and (f)).
6. Cookies and Similar Technologies
We use strictly necessary cookies to ensure our website functions, and (if you consent) analytics/marketing cookies to improve our services. You can manage cookies through browser or device settings. If we use optional cookies, we'll display a consent banner with details and choices.
7. Recipients and Disclosure
We may share your data with:
- Service providers: IT, hosting, email, analytics providers (only to extent necessary)
- Microsoft: As we're a Microsoft partner, some business communications may involve Microsoft systems
- Legal authorities: If required by law or to protect our rights
All processors are contractually obligated to protect your data under GDPR.
8. International Transfers
Your data is primarily stored in the EU/EEA. If we transfer data outside the EU/EEA, we ensure appropriate safeguards (such as EU Standard Contractual Clauses) are in place.
9. Retention Periods
- Inquiry/contact data: Until purpose fulfilled + 1 year, or until you ask for deletion
- Recruitment data: Up to 2 years after application or until you request deletion
- Marketing data: Until you opt-out or withdraw consent
- Cookies: As specified in cookie settings (typically 1-24 months)
- Legal obligation data: As required by law (e.g., 10 years for accounting)
10. Your Rights Under GDPR
You have the right to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate data
Erasure
Request deletion (where applicable)
Restriction
Limit how we use your data
Data Portability
Receive your data in structured format
Object
Object to processing based on legitimate interests
To exercise your rights, contact us at info@jemel.lv
11. Right to Lodge a Complaint
If you believe we've violated your privacy rights, you have the right to lodge a complaint with the Data State Inspectorate of Latvia or your local data protection authority.
12. Updates to This Policy
We may update this policy periodically. The current version is always available on this page with the effective date noted at the top.
Questions About This Privacy Policy?
If you have any questions about how we handle your personal data, please contact us:
Email: info@jemel.lv
Address: JEMEL SIA, Vienības gatve 87-3, Riga, LV-1004, Latvia