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Digest Schedules

Digest Schedules let you receive periodic summary reports of job queue status. Instead of individual failure notifications, digests provide a consolidated view of running, failed, and on-hold jobs.

Overview​

Why Digest Reports?​

Digests complement real-time notifications:

  • Daily overview: Start your day knowing job queue health

  • Trend visibility: See patterns over time

  • Reduced noise: One summary instead of many alerts

  • Management reporting: Share status with stakeholders

Digest Content​

Each digest includes:

  • Summary statistics: Counts by status

  • Running jobs: Currently executing jobs

  • Failed jobs: Jobs that failed since last digest

  • On-hold jobs: Jobs requiring attention

  • Generation timestamp: When digest was created

Creating Digest Schedules​

Step 1: Open Digest Schedules​

  1. Search for Digest Schedules

  2. Or from Job Queue Admin Setup: Actions > Navigate > Digest Schedules

image-20260208-204126.png

Step 2: Create New Schedule​

  1. Click New to create a new digest schedule

  2. Fill in the required fields:

FieldValueExample
DescriptionDescriptive name"Daily Morning Digest"
EnabledYesYes
Schedule TypeFrequencyDaily
Send TimeTime to send08:00
Channel CodeDelivery channelEMAIL-DIGEST

Step 3: Configure Content​

Set what to include in the digest:

FieldDescriptionRecommended
Include Running JobsList currently runningYes
Include Failed JobsList recent failuresYes
Include On Hold JobsList jobs needing attentionYes
Max Jobs Per SectionLimit items per section10

Step 4: Configure Scope​

Set the scope of the digest:

FieldDescription
All CompaniesInclude all companies in digest
Category FilterLimit to specific job category

Schedule Fields Reference​

Identification​

FieldDescriptionRequired
Entry No.Auto-assigned unique IDAuto
DescriptionDescriptive nameYes
EnabledActive/inactive toggleYes

Timing​

FieldDescriptionRequired
Schedule TypeDaily or WeeklyYes
Send TimeTime of day to sendYes
Day of WeekFor weekly schedulesIf weekly
Next Send AtCalculated next sendAuto
Last Sent AtLast successful sendAuto

Delivery​

FieldDescriptionRequired
Channel CodeNotification channel to useYes

Content Options​

FieldDescriptionDefault
Include Running JobsShow running jobsYes
Include Failed JobsShow failed jobsYes
Include On Hold JobsShow on-hold jobsYes
Max Jobs Per SectionMaximum items per section10

Scope​

FieldDescriptionDefault
All CompaniesInclude all companiesYes
Category FilterJob category filter(all)

Schedule Types​

Daily Digest​

Sent every day at specified time:

FieldValue
Schedule TypeDaily
Send Time08:00

Use for: Operations teams needing daily status.

Weekly Digest​

Sent once per week:

FieldValue
Schedule TypeWeekly
Send Time09:00
Day of WeekMonday

Use for: Management summaries, trend analysis.

Digest Content Sections​

Summary Section​

High-level statistics:

Job Queue Status Summary​

Running Jobs: 5 Failed Jobs: 2 On Hold Jobs: 1 Ready Jobs: 45 Total Jobs: 53

Running Jobs Section​

Currently executing jobs:

Running Jobs (5)​

  1. Process Sales Orders - Started 07:45
  2. Sync Inventory - Started 07:50
  3. EDI Import - Started 07:55
  4. Generate Reports - Started 08:00
  5. Email Dispatch - Started 08:05

Failed Jobs Section​

Recent failures:

Failed Jobs (2)​

  1. Payment Processing - Failed at 07:30 Error: Connection timeout to payment gateway

  2. Customer Sync - Failed at 06:15 Error: Record not found: Customer ABC

On-Hold Jobs Section​

Jobs requiring attention:

On Hold Jobs (1)​

  1. Data Migration - On hold since 2024-01-15 Reason: Waiting for data validation

Channel Configuration​

Email Digests​

Best for: Individual recipients, external stakeholders

  1. Create Email channel for digests

  2. Set Channel Code to email channel

  3. Digest sent as formatted email

Teams Digests​

Best for: Team visibility, shared channels

  1. Create Teams channel for digests

  2. Set Channel Code to Teams channel

  3. Digest sent as Adaptive Card

Slack Digests​

Best for: DevOps teams, technical staff

  1. Create Slack channel for digests

  2. Set Channel Code to Slack channel

  3. Digest sent as Block Kit message

Manual Send​

Send Digest Now​

Send a digest immediately without waiting for schedule:

  1. Open Digest Schedules

  2. Select the schedule

  3. Click Send Digest Now action

  4. Digest generated and sent immediately

image-20260208-204351.png

Note: Manual send doesn't affect the regular schedule.

Recalculate Next Send​

Update the next send time:

  1. Select the schedule

  2. Click Recalculate Next Send action

  3. Next Send At updated based on current settings

Multi-Company Digests​

All Companies Mode​

When All Companies = Yes:

  • Digest includes jobs from all companies

  • Each section shows company name

  • Single digest covers entire environment

Single Company Mode​

When All Companies = No:

  • Digest only includes current company

  • Create separate schedules for each company

  • More targeted reporting

Company Filter​

Use Category Filter with company-specific categories to create targeted digests.

Best Practices​

Schedule Timing​

AudienceSchedule TypeSend Time
Morning shiftDaily07:00
ManagementWeeklyMonday 09:00
Evening checkDaily17:00
Weekend summaryWeeklyFriday 16:00

Content Configuration​

ScenarioRunningFailedOn HoldMax Items
OperationsYesYesYes20
ManagementNoYesYes10
TroubleshootingYesYesNo50

Channel Selection​

AudienceRecommended Channel
IndividualsEmail
TeamTeams/Slack
External stakeholdersEmail

Troubleshooting​

Digest Not Sending​

SymptomCauseSolution
No digest receivedSchedule disabledSet Enabled = Yes
Wrong timeTime zone issueVerify Send Time
Channel errorInvalid channelTest channel configuration

Missing Content​

SymptomCauseSolution
No failed jobs shownInclude Failed = NoEnable Include Failed Jobs
Jobs missingMax Items too lowIncrease Max Jobs Per Section
Wrong companyAll Companies = NoEnable All Companies or check current company

Checking Schedule Status​

  1. Open Digest Schedules

  2. Review Next Send At column

  3. Review Last Sent At column

  4. Use Send Digest Now to test

Next Steps: Review the Notification Queue & Log to monitor notification delivery and troubleshoot issues.