Notification Channels

Notification Channels define where Job Queue Admin sends alerts when jobs fail. You can configure multiple channels across different platforms to ensure the right people get notified.

What's in Notification Channels

This section contains 3 documents, one for each supported platform:

1. Email Configuration

Send job failure alerts via email using BC's built-in email system

• What: Email account setup, channel creation, message format, testing

• Why read this: Email is the simplest channel to set up - good starting point

• Who: Administrators

2. Teams Integration

Get instant alerts in Microsoft Teams channels via Power Automate

• What: Power Automate workflow creation, webhook configuration, Adaptive Card format

• Why read this: Best choice if your team already uses Teams

• Who: Administrators, Teams workspace owners

3. Slack Integration

Get instant alerts in Slack channels via Slack Bot API

• What: Slack App creation, bot token setup, channel configuration, Block Kit format

• Why read this: Best choice if your team uses Slack

• Who: Administrators, Slack workspace admins

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Choosing a Channel

Channel	Best For	Setup Time	Prerequisites
Email	Simple alerting, wide reach	5 minutes	BC email account configured
Teams	Teams-heavy organizations	15 minutes	Power Automate access
Slack	Slack-heavy organizations	15 minutes	Slack workspace admin access

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Multi-Channel Support

You can set up multiple channels simultaneously:

• Email to the on-call team + Teams to the ops channel

• Different channels for different notification types

• Redundant channels for critical alerts

Each channel operates independently - if one fails, others still deliver.

Start with Email (simplest setup), then add Teams or Slack as needed.